OpenHearing
Making hearing accessible

Help more patients. Get paid faster.

OpenHearing is by your side, from the first phone call to the final claim, so more patients say yes to better hearing and you're paid what you rightfully deserve.

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HIPAA compliantBAA included100% US data residency
Example data

Trusted partners

  • ReSound
  • OpenAI
  • AWS
  • Beltone
  • Harvard
  • HIMSA
  • PayJunction

Only in OpenHearing

Your best appointment, every single time

You stay in the appointment. OpenHearing handles the note, then helps every provider get a little better at the next one.

AI scribe

The note writes itself

Stay with your patient while OpenHearing transcribes the visit and drafts the chart note in your own template, ready for you to review and sign.

  • Drafted in your own template, section by section
  • Patient reports with your letterhead and the audiogram already in place
  • Signed straight into the patient's chart, with supervisor co-sign
  • Fewer notes waiting for you at the end of the day
Coaching

Every appointment makes your team better

Each visit is scored against your clinic's own standard of care, skill by skill, and tied to whether the patient went ahead.

  • Demonstrated, partial or missed, for every best practice in your standard of care
  • Linked to the outcome: committed, deferred or declined
  • My Learning shows each provider where they stand and what to work on next
clinics nationwide run on OpenHearing
1,000+
appointments already served
250K+
hearing care groups live today, alongside independent clinics
Enterprise
Call intelligence

Busy phones, all day.Stay on top of every call.

When the phones are busy, it's easy to lose track of who called, what they asked for and what you promised. OpenHearing keeps it all in one place, with a short summary and a clear next step for every call, so you always know what to do next.

  • Every call ends with a clear next step and someone who owns it
  • A short summary of every call, so patients never have to repeat their story
  • The same warm, consistent welcome, with coaching for whoever answers
  • Know why patients call and how they found you
Intelligent billing

You did the work.Get paid fast, for what you rightfully deserve.

Denials are frustrating. OpenHearing helps you bill right the first time, explains any denial in plain words, and shows you what's still rightfully owed.

  • Claims, invoices and payment links built straight from the visit, so what you bill matches the care you gave
  • Denials explained in plain words, so you know what to fix
  • See what you earned, and what's still rightfully owed to you

One platform

From the first call to the final claim

Follow Margaret through her first two weeks with your clinic. Every step lands in one chart, so the next one starts where the last left off.

  1. Mon, Nov 2

    She calls

    Call intelligence notes why she called and how she found you.

    Booked

  2. Tue, Nov 3

    Forms from home

    Her answers are reviewed, then filed in her chart.

    Reviewed

  3. Thu, Nov 5

    The visit

    Tests go into her chart, and the scribe drafts the note.

    Note signed

  4. Thu, Nov 5

    Checkout

    The claim and her invoice come straight from the visit.

    Claim sent

  5. Thu, Nov 5

    Coaching

    The visit is scored against your own standard of care.

    Committed

  6. Tue, Nov 17

    Follow-up

    Her trial check is already on the worklist.

    Queued

Practice management

And everything else your clinic runs on

Scheduling, charts, stock, messages and follow-ups. Your EHR and practice management in one, built for hearing care and quick to learn.

  • Schedule and visits

    Day, week and month views by provider. Each visit runs as one checklist, from check-in to checkout.

  • One chart per patient

    Your EHR: history, devices, tests, documents, forms and insurance, all in one place.

    • General
    • Appointments
    • Devices
    • Documents
    • Forms
    • Tests
    • Insurance

  • Stock and devices

    Hearing aids tracked by serial number, from trial to repair, on the patient's chart.

  • Follow-ups that don't slip

    A call queue for fittings, trials, 6-month checks, annuals and recalls, with every attempt tracked.

  • Two-way texting

    Text patients from one shared inbox. Voicemails and call transcripts land on their timeline.

  • Paperwork before they arrive

    Intake packets by email link, QR code or paper, reviewed before they reach the chart.

  • Tasks that set themselves

    Each visit raises its own to-dos, so nothing depends on memory.

Clinical

Every test and every device, in one chart

Nine hearing tests live in the chart, and every device keeps its history from the first fitting to the last repair.

  • Pure tone
  • Speech audiometry
  • Tympanometry
  • Acoustic reflexes
  • Otoscopy
  • OAE
  • ANL
  • AzBio
  • Cognivue
  • Audiograms with masking and tympanograms, entered right in the chart
  • Fittings, trials, loaners, repairs, remakes, warranties and service plans on each device
  • ICD-10 diagnoses and CPT and HCPCS charges with modifiers, right in the visit

Noah certified

Works with HIMSA's Noah

Security and privacy

Built to protect

US data residency, AES-256 encryption and an audit log on every action. Strong safeguards, standard from day one.

  • HIPAA compliant

    We meet HIPAA's privacy and security standards, with AES-256 encryption at rest and in transit.

  • Certified infrastructure

    Hosted with partners independently certified for SOC 2, ISO 27001 and HITRUST CSF, and audited by third parties on a regular schedule.

  • 100% US data residency

    Every patient record is stored in the United States, on HIPAA-eligible infrastructure.

  • Access by role and location

    Everyone sees only what their role and location allow.

  • Audit log

    Every access and change is logged, so you always know who did what, and when.

  • Simple, secure sign-in

    Single sign-on with Google or Microsoft, or passwordless sign-in. One click, no passwords to remember.

See how we protect patient data in our Trust Center

See OpenHearing in your own clinic

Help more patients and get paid faster, with your expertise in every appointment. Live in 1,000+ clinics nationwide.

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  • HIPAA compliant
  • BAA included
  • 100% US data residency

One platform for hearing care

  • Intelligent practice management
  • AI scribe
  • Coaching
  • Call intelligence
  • Intelligent billing
  • Charts, scheduling and all the rest